1. Check the name plate of the robot control cabinet, confirm that the input and output signal type of the control cabinet is NPN or PNP, and confirm the wiring according to the requirements of the manual;

2. Check whether the output signal common terminal (COM) is wired correctly, and confirm whether the signal wiring pin port is correct;

3. Check whether the IO signal mapping is correct;

4. Check the signal meter to confirm that the robot output signal controls the relative components;

5. Check whether the control cabinet is effectively grounded.

1. Use a multimeter to measure whether the power supply voltage of the robot control cabinet complies with the rated voltage 220V;

2. Check whether the robot power supply plug is loose;

3. Check whether the external power supply wiring has a false connection or loose site;

4. Check whether the robot power supply cable specifications meet the requirements.

Please follow the steps below to check the contents of the program:

1.Check whether the subroutine called by the Call instruction exists and check whether the name is consistent (case-sensitive);

2.Check whether the subroutine run by Run instruction exists and check whether the name is consistent (case-sensitive);

3.Check whether the subroutine loaded by LOAD instruction exists and check whether the name is consistent (case-sensitive).

The standard warranty period for robots is 12 months, subject to the sales contract.

We provide a response within 12 hours (response refers to the service personnel to the customer to confirm the service needs, and reply to the solution), the response to arrive at the scene within 24 hours, 24 hours to arrive at the scene is limited to the Yangtze River Delta region of the working hours of the repair, except by force majeure factors. (Limited to China region)

1. Use the official website to self-repair;

2. Contact the project manager or technical service personnel of the project;

3. Call China customer service hotline 400-996-7588 to after-sales service;

4. Contact the robot's distributor.

Please contact the after-sales staff.

1. Robot nameplate 2. Failure frequency and condition 3. Log and program 4. Operating conditions and location of equipment